Web Support

ASC Communications offers web support in the form of training, online resources and personal help. Our goal is to help you to understand how Web sites work, how to update and edit sites using our Drupal Content Management System (CMS) and how to best manage the information you provide on your Web site. We will help you to organize and analyze your content so that it is presented accessibility and in a manner most usable to your viewers. Review the resources below and when you have questions, please contact Eva Dujardin Dale, dale.36@osu.edu or 614-247-7071.

Training

Maintenance of your website so that its content is up-to-date and accurate is one of the most important tools available to communicate to your students, future students, faculty, staff, alumni, etc. Most of the ASC websites are built in Drupal, an open source Content Management System (CMS). A CMS makes updating site content easier and puts it into the hands of the Content Owners. One or many persons, responsible and knowledgeable about the content, may be designated as Content Editors and/or Content Managers for the different areas of the site, knowing that they have the ability to get into the site themselves and keep it current. So the people responsible for the site content are the people able to update the content!

To gain access to perform these updates, we provide training to work on your website efficiently and so that you are able to provide an accessible, usable and clean website. Review the following roles/training classes to find the training most necessary for you.

Content Editor

This initial Drupal class is an online training course to teach the basics of Drupal use, accessibility and page management as a Content Editor. A Content Editor is someone who will be updating/correcting/improving existing pages on a Drupal Website.

What are the class pre-requisites?

There are no real pre-requisites to this class. A working knowledge of locating and opening files is helpful as is knowledge of editing/format tools such as those found in Microsoft Word. Handouts will be provided as downloads. The class, consisting of 17 segments, will show the basics of Drupal use, accessibility and page management as a Content Editor to update/correct/improve existing pages on a Drupal Website.

Who may take this class?

Arts and Sciences faculty and staff who have the required pre-registration as a Content Editor (CE). This pre-registration comes in the form of an email from the site Content Manager (CM) or Web Content Owner (WCO) to asccomm@osu.edu containing the request that you be a CE; the website name and your name.# Once this has been received, you will be sent a link to the online training for Content Editors.

What is covered?

  1. Introduction & Logging In
  2. Content Types Overview
  3. Basic Rich Text Editor
  4. Accessibility
  5. Headers and Accessibility
  6. Alternative Text
  7. Image Preparation / File Naming
  8. Adding Media: Images
  9. Image Properties and Aligning Images
  10. Adding Media: Video
  11. Slideshows
  12. Image Gallery
  13. Defining Links
  14. Creating Links
  15. Anchor Links
  16. Links to Files
  17. Content
  18. Additional Resources

Content Manager

What is this class?

Arts and Sciences faculty and staff who have completed the Drupal Content Editor training, who will be maintaining a Web site using our content management system and who have been approved for content management by the Web site Content Owner(WCO).

Who can attend?

Arts and Sciences faculty and staff who have completed the Drupal Content Editor training, who will be maintaining a Web site using our content management system and who have been approved for content management by the Web site Content Owner. This approval comes in the form of an email from the site Content Manager (CM) or Web Content Owner (WCO) to asccomm@osu.edu containing the request that you be a CM; the website name and your name.# Once this has been received, you will be sent a link to the online training for Content Managers.

What is covered?

  • Page Construction
    • Adding a Page
      • Using Cut 'n Paste
      • Accessibility: links, images & headers
    • Adding an 'Appointment'
    • Listing Pages / Finding 'orphaned' pages
    • Publishing a Page
  • Menus
    • Components of a Link
    • Primary Links
  • Organizing Site Structure
    • Naming a Page
    • Page Naming Conventions
  • Editing the Home page
    • Rotor Image(s)
    • QuickLinks Text
    • QuickLinks Menu
    • Page Text
    • Social Media information

What are the class pre-requisites?

The Drupal Content Editor class is a pre-requisite for this class.

 

 

Form Manager

What is this class?

This is a demonstration computer training course to teach Form Managers how to create basic web forms.

Who can attend?

Arts and Sciences faculty and staff who have:

  • Completed the Drupal Content Editor training
  • Been designated as a Form Manager for their website by the site Web Content Owner (WCO).
  • Received personal invitation to this class.

What should I bring to class?

Handouts will be provided. If you wish please feel free to bring a laptop and/or pen/pencils/paper for note-taking.

The Drupal Content Editor class is a pre-requisite for this class.

Documentation and Additional Resources

Additional Online Aids, Tips & Tricks

Accessibility

Images

Overview of preparing images for all websites and using them on a Drupal website.

Drupal Aids

Training Documents

Content Editor Class Step-by-step guidelines [pdf] [updated 05-22-2013]

Content Manager Class Handout [pdf] [updated 06-2013]

Form Manager Webform Creation Guide [pdf] [updated 03-2015]

Additional Resources

Websites

WebAIM (Web Accessibility in Mind) is a not-for-profit organization that serves to educate the public about what is disabled when it comes to the Web. We also maintain an online Accessibility training for a basic understanding of using the web while disabled and how web developers can make it easier.

The OSU Web Accessibility Policy and guidelines, from OSU as how to meet the OSU Web Accessibility Policy and Standards

The World Wide Web Consortium (W3C) provides extensive information and resources for web development.

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