Student using Career Success Quick Chat

Get personalized internship and career search advice from the comfort of home with Career Success Quick Chat & Express Resume Review! 

Please note we have changed the email address associated with Career Success Quick Chat to Please update your Zoom Contact accordingly. 

If you have a question about your resume, cover letter, or any other internship or job-related materials, and you are not available during the following times, we encourage you to schedule a meeting with your Career Coach.

Career Success Quick Chat
(Effective starting April 26)

  • Tuesday: 12:30 to 2:30 p.m.
  • Thursday: 9 to 11 a.m.
  • Friday: 10 a.m. to 12 p.m.

Express Resume Review:

  • Unavailable during Summer term.

If you send a message to a coach outside of the normal hours listed above, your question will not be responded to. You have the option of emailing which is checked between 8 a.m. and 5 p.m. When we return to campus in AU2021 you are welcome to stop by our office in Denney 100, during our Express Resume Review hours.

Both Quick Chat and Express Resume Review will be unavailable on Memorial Day (May 31), June 22 -23, Independence Day (Observed July 5), July 27-29, and August 10-12.

If this is your first time using the Career Success Quick Chat or CarmenZoom, you will need to download Zoom, CarmenZoom’s dedicated chat tool that can only be accessed via the desktop and mobile app.

Click here for instructions on how to access Career Success Quick Chat!

The fine print:

Before logging in please read through these instructions in their entirety.

The Career Success Quick Chat will not be operated when the University is closed for business and on the following dates. All appointments will be virtual until further notice:

Both Quick Chat and Express Resume Review will be unavailable on:

  • Memorial Day (May 31, 2021)
  • June 22 to 23, 2021
  • Independence Day (Observed July 5, 2021)
  • July 27-29, 2021
  • August 10-12, 2021
  • August 19, 2021

This chat is only to be used by students in the College of Arts and Sciences. We will ask for your name.# to verify your identity before we begin the chat. If you are not a student enrolled in the College of Arts and Sciences, please contact your career center for assistance. If you are an employer, please email with your inquiry.

This chat is designed to answer short inquiries, such as “How do I select a Career Community?” or “What’s the best way to search for an internship?” If you need more significant assistance, such as help creating or editing a resume, please attend our Virtual Express Resume Review hours, or schedule an appointment with your Career Coach via Handshake.

We try to serve all students as quickly and efficiently as possible. We ask your patience in the event that a coach is responding to several students at one time. The coach may tell you they will finish advising some students before they get to your query. In very busy times you may be directed to a backup coach to help deal with volume appropriately.

In order to protect your confidential information, there are some topics we cannot discuss using Career Success Quick Chat. They include, but are not limited to:

  • Your GPA or Grades
  • Identifying Information such as SSN, Driver’s License Number or Credit/Debit Card numbers
  • Financial Aid or Loan Information
  • Immigration or Visa Status
  • Healthcare-related information

Thank you for taking the time to read these guidelines. By using our chat service you agree to follow these policies. If you do not follow any of these policies we reserve the right to remove you from our chat.

Get Started

We run the Career Success Quick Chat via CarmenZoom’s dedicated chat tool that can only be accessed via the desktop and mobile app, not the browser based version. So, if this is your first time using the Career Success Quick Chat or CarmenZoom, you will need to download Zoom.

  1. Download “Zoom Client for Meetings” from, if you’re on a computer. If you’re using a phone or tablet, download the “Zoom Cloud Meetings” app from the Apple store or Google Play depending on your operating system.
  2. Once downloaded, you will see the main welcome screen with the option to “Join a Meeting” or “Sign In”. Click on “Sign In.”
  3. On the following screen select “Sign In with SSO” on the top of the right column.
  4. On the next page, enter “osu” into the domain box and hit continue.
  5. You will then be directed to the standard OSU SSO page. Enter in your name.# and password to access Zoom.
  6. Once logged into Zoom, you have to add ASC Career as a contact. To do this, click on your contacts tab. Then, click the [+] button located in the upper right hand corner of your contacts list. After you click the [+] button, you will select “add a contact”. Add in the ASC Career email address to search. Press “add contact.” An invitation will be sent to ASC Career and you will be approved.
  7. To access the chat feature select “Chat” from the top navigation bar. Then enter in into the “Jump To” bar in the top left.
  8. Send a message in the chat with your name.# and your session will begin.

Congratulations, you’re now set to chat with a coach! 

Meet our Student Support Team

Peer Career Coaches (AY 2020/2021)

Peer Career Coach, Sarah BachSarah Bach - Senior Peer Career Coach

Fourth-year, English

I love working at Career Success because I enjoy helping fellow undergrads reflect on the value of their experiences and articulate their accomplishments on job applications.

My best career prep advice is to look for opportunities to speak with people working in your field of interest.


Peer Career Coach, Spenser JacksonSpenser Jackson - Senior Peer Career Coach

Senior, Communication with a minor in Professional Writing

The best part about being an SPCC is being able to help students better themselves for the workforce. I also love getting to work with the amazing leadership at the Career Center because I find the women of the department to be great role models and people I can look up to. After my freshman year I chose to transfer to Ohio State because they have so much to offer when it came to job opportunities, student organizations, and networking/alumni connections. My major is Communication because I like the broad application it can have in a work environment.

My advice for students at Ohio State would be to utilize every resource you have and don't take it for granted. I think a lot of students forget about the Career Center or the Younkin's Success Center and those are resources available to them for FREE to help get them started on the right foot after graduating.


Peer Career Coach, Mackenzie ChesrownMackenzie Chesrown- Peer Career Coach

Junior, English (Pre-Education)

I love helping fellow students edit their resumes! The process allows you to connect with the student and learn about their passions and experiences. I chose English because I am passionate about reading, writing, and conversation. I think it’s beautiful that there are so many ways a story can be told and perceived. I hope to become a teacher and knew OSU would provide top tier courses- not to mention a great college experience.

Start early! If you’re passionate about a certain field, begin gaining experience as soon as you can. This could come in the form of internships, clubs, etc. Either way, it helps to have as many semesters as possible to build your resume.


Peer Career Coach, Nick GilmoreNick Gilmore - Peer Career Coach

Senior, Biochemistry

My favorite part about being a PCC is helping people with their resumes, job search questions, and continuing to learn things that help me in my professional pursuits. I wanted to pursue biochemistry because I thoroughly enjoy organic chemistry and applying that topic to human health. I chose Ohio State because of their incredibly strong academic program, their massive network of alumni, and of course – football.

My best career advice to other is to always be on the lookout for networking opportunities. Meeting someone in a place you’d least expect can turn into a contact for an in with a company!


Peer Career Coach, Sydney GreenSydney Green- Peer Career Coach

Senior, Political Science and Sociology with an Education minor

My favorite part about being a PCC is that I am able to help students be successful. I picked my major because I knew I wanted to do Education Policy as a career but wanted to take the political approach. I picked Ohio State because of the Morrill Scholars Program.

My best career prep advice is to not lose sight of your values.


Peer Career Coach, Jordyn RichardsonJordyn Richardson- Peer Career Coach

Second-year, Neuroscience with minors in Pharmaceutical Sciences & Clinical and Individual Differences on a Pre-Med track.

My favorite part about being a PCC is helping students to prepare for their futures as they help me to prepare for mine. I chose to focus on these areas at Ohio State because I love to learn about how different things impact brain function about because Ohio State has such a large opportunity for research and other experiences.

I would advise students to remain open and inquisitive when thinking about their future careers.


Peer Career Coach, Justin TongJustin Tong- Peer Career Coach

Fourth-year, International Relations and Diplomacy with a minor in Economics.

My favorite part of being a PCC is the constructive dynamics I have formed through engaging with the ASC students. As an international student, I have strong interests in U.S.-China relations, East Asian affairs, and U.S. foreign policies—that is why I chose this major.

My best advice is that Ohio State and Career Success Center provides students with fantastic resources. Make sure to spend some time discovering all sorts of resources and utilizing them as you wish, and don’t hesitate to reach out to us!"


Marketing Student Team (AY 2020/2021)

Lead Marketing Student, Olivia Van BokkelenOlivia Van Bokkelen - Lead Marketing Student

Fourth-year, Political Science and Business Administration with a minor in Security and Intelligence Studies

Working in this position has allowed me to develop my technical and analytical skills greatly. My supervisors have encouraged me to lead and manage marketing campaigns on cross-functional teams, which I have learned from and frequently discuss in interviews. Lastly, I have learned so much about collaboration and project management from Career Success staff, alumni, my Career Success Mentor, and the other interns.