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AI can help write a message to a friend – but don’t do it

September 11, 2023

AI can help write a message to a friend – but don’t do it

Handwritten note

Using artificial intelligence applications to help craft a message to a friend is not a good idea – at least if your friend finds out about the use of AI, a new study suggests. Researchers found that people in the study perceived that a fictional friend who used AI assistance to write them a message didn’t put forth as much effort as a friend who wrote a message themselves. That perception may be understandable, but the effect goes beyond the message itself, said Bingjie Liu, lead author of the study and assistant professor of communication at The Ohio State University.